Shipping - TF - Mugs

Processing & Printing
Our mugs are usually printed and posted within 1 - 3 days of ordering (excludes weekends and Public holidays).

Standard Delivery - Royal Mail 48 Tracked
Delivered within 2 - 4 days (excludes weekends and Public holidays).

Express Delivery - Royal Mail 24 Tracked
Delivered within 1 - 3 days (excludes weekends and Public holidays).

International Delivery - Royal Mail International Tracked
Europe: Delivered within 5 - 7 days (excludes weekends and Public holidays).
Rest Of The World: Delivered within 5 - 15 days (excludes weekends and Public holidays).

Packaging 
This mug will be shipped in a custom-made smash-proof box. If you order more than one mug then each one will be shipped in its own box like the example photo below. These boxes are designed to protect the mug during transit from breakages.

 

Returns
We accept returns in a new unused condition up to 30 days after you receive your order. Contact us to start the refund process.

Buyers are responsible for paying return shipping. We're unable to accept returns on personalised items. You can read our full refund policy here.

Disclaimer
Delivery times are estimated by Royal Mail and may vary during peak periods, such as Valentine's Day, Mother's Day, Father's Day, and Christmas. We recommend ordering early to avoid disappointment. Please note that Royal Mail does not consider a letter lost until after 10 working days for UK deliveries and 15 working days for international deliveries.

Please be aware that buyers are responsible for any customs duties or import taxes that may apply to their orders. We cannot be held liable for any delays caused by customs processes. Kindly consider this information when placing international orders.